PRIVACY

Disclaimer

Sylvia Cassidy – Integrative Clinical Supervision Support is committed to protecting your privacy and handling your personal information with care, confidentiality and integrity.

This Privacy Policy outlines how personal information is collected, used, stored and protected in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

By using this website or engaging in supervision, training or related services, you acknowledge and agree to the collection and use of your personal information as described in this Privacy Policy.

Privacy Policy

Privacy Policy
Sylvia Cassidy – Integrative Clinical Supervision Support
Effective Date: 1 July 2025

1. What Personal Information is Collected

Personal information may include:

Name
Email address
Phone number
Professional information relevant to supervision or training
Information provided through contact forms, enquiries or bookings
Information shared during supervision sessions or training
Website usage information (such as IP address and browser data)
Sensitive information may include professional reflections or information relevant to supervision and professional development.
Only information necessary to provide services is collected.

2. How Personal Information is Collected

Personal information is collected when you:

Submit a contact form on the website
Register for supervision or training
Communicate via email or phone
Participate in supervision sessions or training
Interact with the website
Information is collected directly from you whenever possible.

3. How Personal Information is Used

Personal information is used to:

Provide clinical supervision and training services
Respond to enquiries
Schedule appointments and maintain records
Communicate relevant information about services
Improve services and website functionality
Meet legal and professional obligations
Personal information will not be sold, rented or shared with third parties for marketing purposes.

4. Confidentiality and Supervision Information

Information shared during supervision is treated with strict confidentiality and in accordance with professional and ethical standards.
Information may only be disclosed where required by law, including situations involving:

Risk of serious harm
Mandatory reporting requirements
Legal or regulatory obligations
Where possible, client information should be de-identified when discussed in supervision.

5. Storage and Security of Personal Information

Personal information is stored securely using reasonable administrative, technical and physical safeguards.
This may include:

Secure email systems
Password-protected electronic files
Secure storage of supervision records
Reasonable steps are taken to protect personal information from misuse, loss, or unauthorised access.

6. Website and Cookies

The website may collect anonymous information such as browser type, IP address, and pages visited to improve website performance.
Cookies may be used to enhance website functionality.
This information does not identify individuals personally.

7. Access and Correction of Personal Information

You may request access to your personal information or request corrections if information is inaccurate.
Requests can be made by contacting Sylvia Cassidy using the contact details below.
Reasonable steps will be taken to respond to requests in accordance with privacy laws.

8. Retention of Information

Personal information is retained only for as long as necessary to provide services, meet legal requirements and maintain appropriate professional records.

9. Third-Party Services
This website may use third-party services such as website hosting or email providers.
Reasonable steps are taken to use reputable providers that protect personal information.
Sylvia Cassidy is not responsible for the privacy practices of external websites linked from this site.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.
The current version will always be available on the website.

11. Contact Information

If you have questions about this Privacy Policy or how personal information is handled, please contact:
Sylvia Cassidy
Integrative Clinical Supervision Support
Gippsland, Victoria, Australia
Email: sylviacassidy12@gmail.com